Installing the Multitenant License

This section describes how to install the UMP 365 license. The license configuration includes the following parameters:

MachineID: Generated by the UMP server; required for the license generator tool
MultiTenant User License Count: total # of User Licenses across all tenants i.e. Pool License
MultiTenant Tenant License Count: total # of Tenant Licenses
MultiTenant Version: Software Version
Expiration Date: Expiration Validation period for License file

The ‘Product Key’ is a unique key that represents the UMP 365 / CloudBond 365 initial order and is used for online license generation. The ‘Product Key’ is used for future orders for the same system, such as a license upgrade. When the maximum number of licensed users has been reached, a pop-up window appears on the individual user edit page indicating that there are no more available licenses . Existing users that have already been edited can still be edited, however new users cannot be edited until new licenses are generated. When the maximum number of licensed users has been reached, it is no longer possible to automatically add users through Lifecycle management, nor is it possible to import users or onboard new Tenants (Tenant license). A Tenant License is a mandatory requirement for Onboarding a new customer M365 Tenant and for managing the Voice Routing. A User License is required for mandatory for supporting Teams Calling plans and therefore The license should be allocated based on the total number of users required for Teams Calling plan licenses.

To configure the license:
1. Login to the Multitenant interface with the Windows UMP Service account created in Creating UMP Service Account.
2. In the Navigation pane, select System > License.
3. Extract the MachineId.

4. Activate your product through the AudioCodes License Activation tool at http://www.audiocodes.com/swactivation

You require your Product Key and Fingerprint (MachineID) for this activation process. An e-mail will subsequently be sent to you with your Product License.

5. Copy the License Key string in the Insert License key field and then click Save license.